5. “I was working drive-through and the customer I was taking care of wasn’t clearly explaining what she wanted. There were a lot of modifications that she wanted on the sandwiches she ordered, so to clear [up] any miscommunication, I repeated the order back to her. She didn’t let me finish and instead drove right up to the window to yell at me. She said, ‘No wonder you’re working here! You probably don’t have an education! You’re stupid!’ I was taken aback. I was a college freshman at the time.” —Andrea, former McDonald’s employee
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