How to start a cleaning business: The 8 simple steps

6. Develop a strong brand and build a reputation

Once your business gets underway and starts to gain momentum it’s important to build a brand that you can be proud of – as apart from any marketing spend – you’ll mainly be reliant on gaining customers via word of mouth and personal recommendations. To build a brand identity it’s a good idea to have a logo designed and to have a uniform for any staff with clear branding on it. Subscribing to trade organisations which have a compulsory standard for membership can also help create a professional reputation, as well as getting satisfied clients to provide testimonials. Try to create a USP that isn’t just about price – something that clearly defines your brand as a cleaning company that won’t be forgotten.