A Nigerian lady has decried the level of fraud in the Nigerian banking industry after fraudsters allegedly moved the sum of N4.8 million from her 75-year-old mother’s Diamond Bank account.
The lady shared the story via her Twitter handle @Carnayour and said the shock from the theft is taking its toll on her mom’s health as she presently battles high blood pressure.
She wrote:
“So my mum was defrauded of N4.8 million through her bank Diamond Bank, she was registered on mobile banking, she has no ATM, neither did she get any call from fraudsters or even receive an OTP for her to panic, she is 75 years old.
“Due to this it is affecting her health as she has been struggling with High blood pressure,upon visiting her branch bank all the customer service and even manager have been acting all surprised and saying they do not know how this happened.
“After writing a complaint letter for proper investigation and reversal of funds as this is not clear we were told we would be contacted on the 12th of April after their investigations…like seriously??
“The rate at which customers lose so much money just because their banks cannot protect them from so called fraudsters, it’s really sad how can a customers details get so exposed to take out N4.8m? How was it possible there was no daily transaction limit?”
See her tweet:
so my mum was defrauded of 4.8million through her bank Diamond Bank, she was registered on mobile banking, she has no ATM, neither did she get any call from fraudsters or even receive an OTP for her to panic, she is 75 years old @Uzoma_Diamond @DiamondBankNG @DiamondBankHelp
— Coloniser! (@carnayour) March 25, 2019
due to this it is affecting her health as she has been struggling with High blood pressure,upon visiting her branch bank all the customer service and even manager have been acting all surprised and saying they do not know how this happened @Uzoma_Diamond @DiamondBankNG
— Coloniser! (@carnayour) March 25, 2019
The rate at which customers lose so much money just because their banks cannot protect them from so called fraudsters, it’s really sad how can a customers details get so exposed to take out 4.8m?How was it possible there ws no daily transaction limit?@Uzoma_Diamond @DiamondBankNG
— Coloniser! (@carnayour) March 25, 2019
so my mum was defrauded of 4.8million through her bank Diamond Bank, she was registered on mobile banking, she has no ATM, neither did she get any call from fraudsters or even receive an OTP for her to panic, she is 75 years old @Uzoma_Diamond @DiamondBankNG @DiamondBankHelp
— Coloniser! (@carnayour) March 25, 2019