What in the name of a rip-off is – Betty Irabor fumes, recounts how supermarket debited 49k for 8k product

Things you should know before going shopping this year – Betty Irabor


Popular Nigerian writer and founder of Genevieve Magazine, Betty Irabor has shared via her Instagram page how she almost got ripped off at a supermarket.

Narrating the event, the philanthropist shared that the supermarket had overcharged her for one of the products she purchased.

She started by saying she had mentally calculated the products she selected at the supermarket as N40,000 but was surprised when they charged her N65,455.90.

On their way out of the store, she was forced to go back, after seeing on the receipt that she was charged 49,740 for a salmon fillet, which a cashier had earlier told her cost 8,000.

She asked to see the supervisor, then went ahead to inform him that she had been over charged and they should refund her money. Betty Irabor wrote:

“I went grocery shopping the other day and this happened.

I was billed the sum of N65,455.90, which I thought was rather high considering I only picked a few items, which when mentally calculated, shouldn’t have exceeded N40,000.

I was a bit mad at myself because this shopping was not exactly on a need basis. I couldn’t justify that kind of expense, especially after the bulk shopping just before the new year. As we drove out of the supermarket, I decided to just see exactly what item took the bulk of my money. It was then that I saw that I was billed N49,740 for a salmon filet, which cost about N8,000.

What in the name of a rip-off is this in Governor Sanwo Olu’s Greater Lagos? I went ballistic as I ordered my driver to drive back to the supermarket. What kind of daylight robbery is this? I yelled as I shoved my receipt in the face of one of the supervisors. How is this 49k when a cashier earlier told me it was N8k when I did a price check?

Here’s your salmon; refund my money NOW.

Am I mad? Why will I buy a slice of salmon for 49k!

I can’t remember any time in my entire lifetime that I allowed anger to consume me like that. And the supervisor was still trying to convince me that it cost

49k !!! After a long back and forth, which saw me throw empty threats of disrupting normal store activity, came an apology.”

After several rants with the supervisor, an apology followed next. She was told that their system had an error, hence why she was overcharged.

A part of her write up read;

“We are sorry it was a system’s error and you were right, the salmon cost 8k.”😳😳 This is so unbelievable. So that’s how I would have lost N41,000 in January of a new year. Here’s my account details just credit my account with my money. I am done. And that’s how a perfectly planned afternoon was ruined but hey, imagine if I hadn’t checked my receipts🤔🤔 You see, this new year, I nor dey gree for anybody.”

She ended her text with few tips to adhere to when shopping. Betty Irabor concluded:

“Tips:

Have a shopping list.
Work with a budget in mind.

Feel free to take out items that may overshoot your budget.

Keep your eyes glued to the cashier screen in case items are duplicated.

Scrutinize your receipt/ double check every item against the price indicated before leaving the store.
Be careful out there.
ANY OTHER TIPS? Do share..”

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