- Kuku vowed to eliminate these illegal activities, emphasizing her dedication to providing a seamless and pleasant experience for travelers
The Federal Airports Authority of Nigeria (FAAN) has announced a crackdown on extortion and illicit activities carried out by touts at Nigerian airports.
Speaking to journalists in her Lagos office on Saturday, FAAN Managing Director Mrs. Olubunmi Kuku highlighted reports of touts harassing and extorting unsuspecting passengers.
Kuku vowed to eliminate these illegal activities, emphasizing her dedication to providing a seamless and pleasant experience for travelers.
She also revealed that the Director of Special Duties, Henry Agbebire, will lead a committee to combat the suspected criminals.
Furthermore, Kuku pledged to collaborate with all government agencies operating at the airports to enforce the anti-touting and anti-extortion measures.
She added that to ensure the zero-tolerance policy, magistrate courts would be established at international airports to expedite the legal process for prosecuting offenders.
“The task force has been mandated to enforce discipline among airport staff and maintain a culture of professionalism at all levels.
“In addition, dedicated phone lines and QR codes will be set up to provide passengers with a means of providing feedback on their airport experience.
“All airport personnel must prominently display their on-duty cards and name tags for easy identification and accountability.”
A week ago, ahead of the Eid-el-Kabir, FAAN, issued a warning against bribes and extortion at airports nationwide, assuring travelers of a smooth journey.
The Director of Public Affairs and Consumer Protection, Obiageli Orah, made this known in a statement last week Friday.
She assured Nigerians of seamless travel, stating that measures have been taken to upgrade security apparatus to ensure the safety of lives and property.