- Many subscribers found themselves unable to access their phone lines after failing to verify their NINs with SIMs, leading to their numbers being blocked in compliance with NIN-SIM linkage regulations
Nigeria’s leading telecommunications provider, MTN, has resumed nationwide operations after a nationwide shutdown on Tuesday.
The temporary closure came in response to widespread customer outrage and vandalism, sparked by the disconnection of subscribers who failed to link their SIM cards to their National Identification Numbers.
On Wednesday, MTN announced its return to operations via X (formerly Twitter), confirming that its physical shops would be open to customers from 8:00 am to 3:00 pm.
“Y’ello customer, please note that our shops nationwide will be open today, 31 July. Operating hours: 8.00 am-3:00 pm. We are also available 24/7 to support you via digital channels,” the operator said.
Recall that many subscribers found themselves unable to access their phone lines after failing to verify their NINs with SIMs, leading to their numbers being blocked in compliance with NIN-SIM linkage regulations.
The development prompted several of subscribers to besieged the telecom offices on Monday, leading the Nigerian Communications Commission to direct telecommunications operators to immediately restore all affected lines.