- Deposit money banks recently underwent technology upgrades, leaving customers stranded
Customers of top-tier banks have expressed concern about recurring glitches that prevent them from accessing their savings.
It was discovered that a few top-tier banks’ online transactions have been ineffective, causing their users to receive delayed alert notifications and the inability to withdraw, while many customers have migrated to financial technology (Fintech).
It was reported that deposit money banks recently underwent technology upgrades, leaving customers stranded.
In an interview with some customers, they shared their experiences, describing the online transaction glitch as worrisome.
Kehinde Adeyemo, whose mother sells foodstuff at Oshodi, stressed that the online transaction glitch had disrupted the flow of payment for products, adding that it has affected patronage.
Adeyemo added that her mother sought an alternative for payment, forcing her customers to purchase products in cash.
Adebayo Similoluwa, a student of University of Lagos, expressed displeasure over the inability to buy airtime from the money in her account, describing the glitch as unacceptable.