- The initiative was a significant leap for advancing progress in service delivery in civil service
The Federal Government on Wednesday inaugurated an online Compendium of Circulars—a service-wide portal designed to make circulars easily accessible to civil servants irrespective of their locations.
Inaugurating the portal in Abuja, Mrs Didi Walson-Jack, Head of the Civil Service of the Federation (HOCSF), said the initiative was a significant leap for advancing progress in service delivery in civil service.
“For decades, circulars have been indispensable instruments for governance and administration in our civil service; they provide direction, clarify policies, and ensure that decisions are communicated consistently across the service.
“However, a recurring challenge has been the accessibility and retention of these critical documents, mainly as time passes and administrations change.
“This challenge has, at times, hindered institutional memory and disrupted seamless service delivery.
“Today, we address this challenge with this bold innovation: the Online Compendium of Circulars, a service-wide circular portal designed to make circulars easily accessible to every civil servant, no matter where they are,’’ she said.
Walson-Jack said the portal is well-indexed to allow users to search for and track circulars effortlessly.
“Civil servants can now access past Heads of Service circulars, the current administration, and even extra ministerial offices.
“This ensures that all relevant information is at their fingertips, reducing the time spent searching for documents and enabling prompt decision-making,’’ she said.
According to her, the compendium of circulars will improve access and reduce administrative bottlenecks, significantly achieving the civil service’s overarching goals of efficiency, accountability, and improved service delivery.
“This platform preserves the institutional memory of the civil service by housing a repository of circulars spanning years and administrations.
“It safeguards the wisdom of the past while supporting the dynamism of the present, ensuring that we continue to build on a foundation of knowledge and experience.” Walson-Jack explained.